K&K Crystal Sdn Bhd

Plaza GM, Chow Kit KL
1-24, Plaza G.M.
Lorong Haji Taib 5,
50350 Kuala Lumpur,
Malaysia.
+6016-900 9248
+603-4042 9913

Kenanga Wholesale City, KL
Tingkat 6, No.037-038,
Kenanga wholesale City,
Jalan Gelugor Off Jalan Kenanga,
55200 Kuala Lumpur, Malaysia.
+6016-900 9248
+603-2857 7333

Plaza GM Klang
A-2-142, Tingkat Dua,
Blok A, Pusat Pemborong
GM Klang, Jalan Kasuarina 1,
Bandar Botanik, 41200 Klang,
Selangor, Malaysia.
+6016-900 9248
+603-3325 1227

Warehouse (NOT open for public)
C-G-9, Fortune Avenue,
Jalan Metro Perdana 5,
52100 Kepong,
Kuala Lumpur, Malaysia.
+6016-900 9248
+603-6179 3766

Info

Our Store

K&K Crystal Sdn Bhd

1-24, Plaza G.M. Lorong Haji Taib 5, 50350 Kuala Lumpur, Malaysia.
+6016-900 9248
+603-4042 9913
kkcrystal138@hotmail.com

Kuala Lumpur Branch Office
Tingkat 6, No.037-038, Kenanga wholesale City, Jalan Gelugor Off Jalan Kenanga, 55200 Kuala Lumpur, Malaysia.
+6016-900 9248
+603-2857 7333

Klang Branch Office
A-2-142, Tingkat Dua, Blok A, Pusat Pemborong GM Klang, Jalan Kasuarina 1, Bandar Botanik, 41200 Klang, Selangor, Malaysia.
+6016-900 9248
+603-3325 1227

Warehouse

C-G-9, Fortune Avenue, Jalan Metro Perdana 5, 52100 Kepong, Kuala Lumpur, Malaysia.
+6016-900 9248
+603-6179 3766


Do you accept credit card or debit card?


Yes we do accept Visa/Master credit card and debit card.


How To Buy?

It's as simple as 1-2-3! Just place order online using our shopping cart, it's easy and fun to use!
 

How much is the postage to Malaysia?

Our system will calculate the shipping charge automatically based on the weight of your order. Check shipping charge in your shopping cart page after adding items to cart.
 

How long does it usually take to process orders?

It normally takes us less than 1 business days to prepare your goods after receiving your order and payment. Most of the time orders are prepared within few hours during our business day. Orders received before 10:00am (Mon-Fri) are normally ship out same day. Delivery is normally next business day. Some areas (mostly in Sabah & Sarawak) requires 2 to 3 business days for delivery.


Monday to Friday:

Order Paid before 10pm Order Paid after 10pm Estimated Delivery Date
Ship out same business day Ship out next business day 1 to 2 days after we have shipped out your order

Saturday, Sunday and Public Holiday:


Order Paid before 10pm Order Paid after 10pm Estimated Delivery Date
Ship out Monday Ship out Monday 1 to 2 days after we have shipped out your order

Note:
1) Additional 1 business day for Peak season and payment made through interbank GIRO Transfer. We strongly recommend customers to make payment through Instant Transfer in this case.
2) Peak season: Chinese New Year, Hari Raya Aidilfitri, Christmas or any SALE period.

 
How to track shipment?

Tracking number will be updated in your account daily (Mon - Fri) after 6pm. To track order, simply check you mail box as provide, tracking link will also be emailed to you automatically. Please check your email in the inbox or spam folder.


Are all your products ready stock or pre-order?

All our products are ready stock. However, admittedly keeping store inventory accurately is a feat that not every retailer in the world can manage with current technology, including us. If some goods in your order are out of stock, we will keep you updated by emailing you.

 
How soon do you replenish the out of stock items?

It depends on date of purchase by our company and varies with products shipping method, MOQ requirement, stock supplier's availability, production and its origin. Therefore we cannot promise the restock date for any products that are out of stock, thanks for your understanding.


How To Pay?

Dosmetic (Malaysia)
1) Paypal Online Payment Gateway:
- Credit card (Visa & Master), FPX, Online Banking (Maybank, CIMB, RHB, Hong Leong...etc)
 
2) Direct Bank transfer, Cash Deposit or ATM transfer:

Public Bank Berhad: K&K Crystal Sdn Bhd
Acount Number: 31689 05511

Please notify us via email after making payment.

 
How do I add or remove item from the order placed?

Paid orders: Order cannot be canceled or ammended once it is in Processing status. The only way to add more items is to place a new order (additional items) and check out order as usual. You're required to pay shipping fees again (if any) as it is considered as a new order and we Do Not refund the shipping fees (if any) for 2nd order if combine shipped.

Please be reminded you're required to review the cart before placing the order.

 
Can I place order online and later self collect at your warehouse?

Sorry this service is not available for the moment :)

 
Do you offer dropshipping service and can I use your website images?

Sorry this service is also not available for the moment. Our images are taken by inhouse photographer and are strictly NOT allowed to be used for commercial purpose (You can use the image for knowledge sharing purpose provided give us credit). If we found out that you're stealing our images for use on your website/blog/facebook/any social networks for commercial purpose, your account will be reported and removed by the host/service provider.


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